Hanoi Ciao Hotel

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Reviews Hanoi Ciao Hotel

Overall rating
Overall rating(93.5%)
Character
Character(89%)
Fun
Fun(89%)
Location
Location(97%)
Staff
Staff(97%)
Cleanliness
Cleanliness(96%)
Security
Security(95%)

Customer rating 100%
Breakfast and internet are included. There are 3 computers in the lobby, so there's usually at least one available.Breakfast you have a choice of several egg dishes,Continental , or Hanoi Noodles with Chicken and beef , along with a drink (juice, tea, or coffee).We booked the Halong tour through them too, no complaints. Service was good, the staff were friendly and helpful. Couldn't have asked for more, especially for the price we paid.Highly recommend you stay Splendid Star Hotel.
izumiyamaguchi226512, Japan | Group 25-30 | 21st January 2009

Customer rating 90%
A great hotel in the center of Hanoi. Very clean and a very friendly staff. The hotel is in a little street so the traffic jam can't be heart what is really important in Hanoi. Great place to stay !!!
Thorsten, Germany | Couple 25-30 | 18th December 2010

Customer rating 96%
Overall service is good and very helpful during my stay. Well feel like stay with the family. That will be very great if some of the staffs can communicate well in English which will make more fun. However, I will give overall performance 95% score for this hotel.
twsoo20006541, Malaysia | Male 31-40 | 30th September 2010

Customer rating 93%
We had a lovely stay at Splendid Star hotel. It is a new opening Hotel, just in Sept 2008, reception was brilliant, room was nice & spacious, everything was every clean. The staff were absolutely exceptional, always pleasant and helpful. We stayed in the Deluxe double room on 7th floor- had a lovely little balcony with Church view, fresh fruit and flowers everyday. I would highly recommend Splendid Star hotel.
graceong78215, Australia | Couple 25-30 | 19th September 2010

Customer rating 100%
My family (my husband, our 2 years son and I) really enjoyed our stay at Splendid Star Hotel. From the time we came to the time we left this hotel staff was very pleased to answer any questions and responded quickly to any our requests .Thank you very much for your taking care with our small baby ! Like recommended from other customers we took the Ha Long Bay tour 2 days 1 night on boat with this hotel . we enjoyed and happy with what they promised very much .The tour is wonderful and the t
sebastienrenaud8087, France | Couple 31-40 | 13th September 2010

Customer rating 100%
My group of 6 people had great time in Hanoi,specially in Splendid Star Hotel . The staff are more than helpful ,they made us feel like coming our home. I had missed my luggage in the airport taxi and the receptionist called to the airport many times to find it out.Luckily,they found out the taxi driver and gave back for me .thank you very much for your assistance I will never forget. The rooms we stayed were not too big but very comfortable. The bed was amazingl
jameseras3023, France | Group 31-40 | 10th September 2010

Customer rating 100%
The hotel was very clean and even though it was in the centre of the old district it was quiet in the room. We had booked a twin room and this was exactly what we received - very suitable.all of the staff very helpful and friendly. Breakfast was also excellent as there was a menu to select either hot or continental from each day. I highly recommend this hotel!!!
ozilp8976, France | Couple 31-40 | 11th September 2010 Total reviews: ozilp8976 has left 2 Hanoi Queen 2 Hotel, Hanoi100% 100% Customer Rating Very nice Ho

Customer rating 100%
Very nice Hotel. The people were fantastic. Definitely stay again.Highly recommend !!!
yee_hwei8989, Hong Kong | Couple 41+ | 09th September 2010

Customer rating 96%
Great place for the money. Very convenient to all. The service people are nice and professional. We are absolutely going back there!!!
lyamey9116, Malaysia | Female 25-30 | 06th September 2010