The rooms are messy. The Bathrooms are are small and disgusting. And the staff is not friendly. They will charge you for the towel, the luggage room, and also the locker.

i was having second thoughts about this hostel after arriving..but in the end it was great. the rooms are small at times you wanna scream because there isnt enough space...but you pay for what you get. never forget that. so standing on that point. it was good.

This hostel was AWFUL. The staff messed up our reservation and had us move rooms and separated us at least three times. The fire alarms went off at random, sometimes waking us up in the morning, sometimes keeping us up at night. The showers were a joke and never warm, and we could hear people walking right above our heads. The front door lets basically anybody in, and I wouldn't be surprised if stuff got stolen. I would do anything in my power to avoid staying there again.

Smart Hyde Park Inn is in a great location in Central London! The staff was friendly and helpful and the facilities were great. My travel mate and I met some great people at the hostel and celebrated New Years with them. I would definitely stay there again and recommend it to anyone who is heading to London.

It was without doubt the worst place I have ever stayed in. The room I was in was close to the main entrance were the other residents congregated till 2.30 am, making sleep impossible. The 'continental breakfast' set-up was like something you would find in a soup kitchen (I am considering getting a tetanus shot). The staff were ignorant and unhelpful. Do yourself a favour, don't stay at the Smart Hyde Park Inn.

Hi, Je d

i really really think that the staff esp the over night staff is underpaid...and the cleaning staff too they seem to have a bad attitude and them come around and be quite nice...they arent' treated well i'm sure

showers and bathrooms were really dirty, linen was not clean either. the fire alert kept us awake or woke us up several nights, staff wasn't able to turn it off. rooms were untidy, too.